Premier Health & Wellness Systems Inc

Frequently Asked Questions – Product Return Policy:

• How do I use my store Credit?
• How long will it to take to process returns?
• What do I do if I receive a damaged product?
• What if shipping and delivery errors occurred with my order?

We believe in complete customer satisfaction.
This is reflected in our 30-days satisfaction guaranteed return policy.

If you are unsatisfied with the product, you may return the unused portion 30 days from the shipped date and you will not be billed for the order. Please note the following terms:

If you wish to return your order, please obtain a Return Merchandize Authorization (RMA) number first.

The fastest way to obtain an RMA number is to log onto the Member section on this Web site and click on “ Product Return.” If you do not have a Membership Account, please CLICK HERE You may also contact our customer service representatives at 1-(702)-448-7311 to request an RMA number.

• All returned products received after the 30-days return policy will receive a store credit coupon.
• We cannot process or refund packages marked "Return to Sender."
• Refunds will be issued to the same credit card to which they were charged.
• To ensure prompt processing, please send returns the address provided along with your RMA number. The warehouse personnel are not allowed to accept packages without an RMA number.

Please send returns to:

Premier Health & Wellness Systems Inc.
848 N. Rainbow Blvd. #1748,
Las Vegas,
NV 89107

Products eligible for store credit redemption are listed on the above link.

*Note: Most coupon expire 30-days from the date of return.

How long will it take to process returns?
After the warehouse receives your return, it generally takes 2 business days to process your refund.

Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your bank’s billing and credit schedule.

What do I do if I receive a damaged product?
Product(s) damaged during shipping will be replaced at no charge. Save the package and all contents, and contact our Customer Service at 1-(702)-448-7311 to request an RMA number and for further instructions.

What if shipping and delivery errors occurred with my order?

Should you experience any problems with your order, please contact our Customer Service Support at 1-(702)-448-7311 or customerservices@premierhealth-n-wellness.com immediately, so that we may correct it in a timely matter.